How we collect, use, and protect your personal information.
We collect account details (name, email, phone), transaction data (exchange history, payment proofs), and technical information (IP address, device type) to provide and improve our services.
Your data is used to process exchanges, comply with AML/KYC regulations, prevent fraud, provide customer support, and improve our platform. We do not sell your personal information to third parties.
You have the right to access, correct, or delete your personal data (subject to legal requirements). Contact our privacy team to exercise your rights or ask questions about data handling.
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information from unauthorized access, disclosure, or destruction.
We use trusted third-party services (such as Supabase for database hosting and analytics providers) who are contractually obligated to protect your data and use it only for the purposes we specify.
We use cookies and similar technologies to enhance your experience, analyze site usage, and remember your preferences (like theme selection). You can manage cookie preferences through your browser settings.
If you have questions about this Privacy Policy or how we handle your data, please contact our privacy team at privacy@globalexchange.com.
Last updated: November 27, 2025